Privacy Policy

RefiSolutions, LLC (“RefiSolutions,” “we,” “us”) is a marketing and lead-referral service. We are not a lender, mortgage broker, or insurance agency, and we do not make credit or coverage decisions. We connect consumers with licensed loan officers and licensed insurance agents who can discuss their options.

Information you provide: your name, phone number, email, and the loan, credit, or coverage details you enter (for example, balances, rates, and terms in our calculator or request form).

Information collected automatically: standard device, browser, and usage data, and similar information collected through cookies and comparable technologies.

We use your information to:

• connect you with licensed loan officers or insurance agents who can review your options;
• contact you about your request, including by phone, text, and email where you have consented;
• provide, maintain, and improve our website and services; and
• comply with legal obligations and prevent fraud or abuse.

We share the information you submit with the licensed third-party loan officers and insurance agents we connect you with, so they can contact you about your request, and with service providers who help us operate our website. We may disclose information where required by law or to protect our rights.

Because we are paid a referral or marketing fee when we connect you with these third parties, this sharing may be considered a “sale” or “sharing” of personal information under some state privacy laws (such as California’s CCPA/CPRA). You can opt out at any time — see “Your privacy choices and rights” below.

Do Not Sell or Share / opt out: You can opt out of the sale or sharing of your personal information at any time by visiting our Do Not Sell or Share My Personal Information page or by contacting us.

Browser signals: We honor Global Privacy Control (GPC). If your browser sends a GPC signal, we do not load optional analytics or advertising technologies.

Marketing: You can opt out of marketing communications at any time — reply STOP to texts, use the unsubscribe link in emails, or contact us by any reasonable means.

State rights: Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and the right not to be discriminated against for exercising them. To exercise these rights, contact us using the details below.

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We use cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings.

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

We may update this Privacy Policy from time to time. We will post the updated version here with a new “Last updated” date.

Questions about this policy? Email support@refinancesolutions.org or call (800) 654-4904. RefiSolutions, LLC, 1 Market Street, Suite 100, Wilmington, DE 19801.

See also our Terms of Service.